77ca Privacy Policy —
Your Data, Our Responsibility

1 What Information We Collect

We collect various types of information when you register and use the 77ca platform. This information is primarily used to manage your account, ensure security, and improve your platform experience.

Personal Identity Information:

• Full name and date of birth (for age verification)
• Mobile Number & Email Address
• National ID or passport number (for KYC verification)
• Current Address

Financial Information:

• Mobile Banking / Nagad / Rocket Number
• Transaction History & Amounts
• Date and time of deposits and withdrawals

Technical Information:

• IP Address & Device Information
• Browser type and operating system
• Activity log on the platform
• Cookies & Session Data

2 How Your Data Is Used

We use collected information only for specific purposes and never for anything unnecessary. Our primary purposes for using your data are:

• Creating, verifying, and managing your account.
• Processing payments and ensuring transaction security.
• Preventing fraud and money laundering.
• Providing customer support and resolving issues.
• Improving platform functionality and security.
• Complying with legal obligations and regulatory authority directives.
• Informing you about promotional offers and bonuses where applicable (only with your consent).

3 Who Your Data Is Shared With

77ca handles your personal information with the strictest confidentiality. We do not share your data with anyone except in the limited circumstances outlined below:

• Payment Processors: Only the necessary information is shared with verified payment partners such as Mobile Banking, Nagad, and Rocket for deposits and withdrawals.
• Legal Authorities: Sharing information when required by a valid court order or directive from a regulatory authority.
• KYC Partner: Authorized third-party verification agencies for identity verification.
• Fraud Prevention: With security service providers to detect and prevent fraudulent activity.

4 Data Retention Period

We retain each type of information for a defined period. Once that period expires, the data is securely deleted.

5 Cookie Policy

77ca uses cookies to keep the website and app running smoothly. Cookies are small data files stored in your browser that help the platform remember your preferences.

Types of cookies we use:

• Essential Cookies: To maintain your login session and enable core platform functionality.
• Performance Cookies: For monitoring platform speed and stability.
• Preference Cookies: To remember your language, theme, and other settings.
• Analytics Cookies: For collecting statistics to improve the user experience.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may limit certain features.

6 Data Protection Measures

77ca has put in place multiple technical and organizational measures to protect your information. Our security practices follow the highest industry standards.

• TLS 1.3 encryption on all data transmissions.
• All data stored on our servers is protected with AES-256 encryption.
• Regular security audits and penetration testing.
• Restricted access controls — only authorized staff can view your data.
• Data privacy training is mandatory for all staff.
• In the event of a data breach, affected users will be notified within 72 hours.

7 Your Rights

Every registered member of the 77ca platform has fundamental rights over their own data. We respect these rights and are committed to fulfilling them through the proper process.

• Right to Know: You can submit a request to find out what information we hold about you.
• Right to Rectification: You may request corrections if any of your information is inaccurate.
• Right to Erasure: You may request deletion of your data where no legal obligation requires us to retain it.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Portability: You may request a copy of your data in a specified format.

To exercise these rights, please contact our support team. Requests are typically processed within 30 business days.

8 Protection of Minors' Data

77ca is strictly prohibited for anyone under the age of 18. We do not knowingly collect information from minors. Age is verified at registration, and if we find that someone under 18 has opened an account using false information, it will be suspended immediately and all associated data will be deleted.

9 Third-Party Links & Services

The 77ca platform integrates certain third-party game software and payment services. These third parties may have their own privacy policies that differ from ours. We are not responsible for their data practices, but we only work with trusted and verified partners.

• Game providers may follow their own separate data policies on their platforms.
• Payment gateways maintain their own security standards.
• Our affiliate partners may have their own data collection practices.

10 Policy Updates & Contact

77ca reserves the right to update this Privacy Policy at any time. For significant changes, we will post a notice on the platform and attempt to notify your registered mobile number. Continued use of the platform after an update constitutes acceptance of the revised policy.

For any privacy-related questions or concerns, reach out directly to our dedicated support team. We're always here to help.